Matsuzakaya Honten - Hakone

4-star historical ryokan with an exclusive onsen source and 360 years of heritage

Onsen & Wellness

Matsuzakaya Honten uses an exclusive onsen source for all hotel bathtubs, including private open-air baths in select rooms. Guests can access indoor and outdoor hot spring bath facilities, with water known for skin benefits. The ryokan offers comprehensive wellness services, including back massage, foot massage, and neck massage, plus a hot spring bath and public bath.

Rooms & Privacy

The ryokan provides air-conditioned rooms with private bathrooms, flat-screen TVs, minibars, and scenic mountain or garden views. Some rooms include a private semi-outdoor onsen constructed with wood, offering a secluded soaking experience. Allergy-free rooms and designated non-smoking areas are available throughout the property.

Dining

The on-site restaurant serves Japanese dishes with locally sourced ingredients, offering an Asian breakfast and kaiseki-style dinners. Special diet menus, including vegetarian and dairy-free options, are available upon request. Guests can also enjoy wine, champagne, and free-flow drinks at the evening bar.

Location & History

Established in 1662 with royal patronage, Matsuzakaya Honten Hakone is situated in a geothermal area near Buddhist stoneworks at Motohakone, Lake Ashi, and the Hakone Open-Air Museum. The property features a garden environment designed for tranquility, with a terrace and shared lounge. Free private parking is available on-site, and the ryokan is a 5-minute walk from a bus stop to major attractions.

Amenities & Services

The 24-hour front desk is staffed by multilingual personnel who speak English, with daily housekeeping and luggage storage provided. The ryokan has a games room with traditional Japanese board games, plus a shared lounge with a TV area. Security includes CCTV, fire extinguishers, and smoke alarms throughout the building.

• Onsen: Exclusive natural hot spring source used in all bathtubs and private open-air baths
• History: 360-year-old ryokan with royal patronage since 1662
• Rooms: Air-conditioned units with private bathroom, minibar, and mountain or garden views
• Dining: Kaiseki dinners and Asian breakfast with locally sourced ingredients
• Wellness: Back, foot, neck massage plus hot spring bath and public bath
• Location: Geothermal area near Lake Ashi, Hakone Open-Air Museum, and Buddhist stoneworks
• Parking: Free private parking on-site

License number: 神奈川県指令小保福第21941号